Please take a minute to go to open Microsoft Outlook and go to your Clutter folder. Online Learning is receiving inquiries about email generated in Blackboard not being received. They seem to turn up in the Clutter folder.
According to Microsoft, "Clutter moves your low-priority messages out of your Inbox so you can easily scan for important messages. Clutter analyzes your email habits, and based on your past behavior, it determines the messages that you're most likely to ignore. It then moves those messages to a folder called Clutter, where you can review them later."
Microsoft suggests, "If you see a message that was sent to Clutter by mistake, move it from the Clutter folder to your Inbox." You can right-click on the message in the "Clutter" folder and select "Move to Inbox."